Returns & Exchanges
At Cristalina Swimwear, we want you to feel confident and beautiful in your purchase. If you are not completely satisfied, we offer returns and exchanges on unworn items with original tags and hygiene liners intact within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your swimwear in its original packaging, ensuring all designer tags and protective hygiene strips are firmly attached.
Ship the Items
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing